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These Terms and Conditions outline the relationship between WhyFactor (the “Agency”) and its clients. By engaging our services, clients agree to the following terms:

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1. Scope of Work

  • All services to be provided will be outlined in a formal proposal or agreement, which includes deliverables, timelines, and costs.

  • Any additional work outside the agreed scope will require a new proposal or change order.

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2. Payment Terms

  • A non-refundable advance payment of [X]% is required before the commencement of any project.

  • Remaining payments will be structured as per the project milestones, with the final payment due upon project completion.

  • Payments are to be made via [specified methods], and late payments may incur penalties.

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3. Revisions

  • The project includes [X] rounds of revisions as specified in the agreement. Additional revisions will be charged separately.

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4. Intellectual Property

  • All intellectual property rights for the final deliverables transfer to the client upon receipt of full payment.

  • The Agency retains the right to use the work in portfolios, case studies, and promotional materials unless explicitly prohibited by the client in writing.

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5. Confidentiality

  • Both parties agree to maintain the confidentiality of any sensitive information shared during the course of the project.

  • The Agency reserves the right to share project details with its team and approved subcontractors as necessary.

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6. Project Timelines

  • The Agency is committed to meeting deadlines but shall not be held responsible for delays caused by the client, including delayed approvals, incomplete information, or changes in scope.

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7. Termination

  • Either party may terminate the agreement with [X] days' written notice.

  • Upon termination, the client will be invoiced for work completed up to the date of termination, including any non-refundable expenses.

 

8. Refund Policy

  • Payments are non-refundable unless specified otherwise in the agreement.

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9. Liability

  • The Agency is not responsible for any indirect, incidental, or consequential damages resulting from the use of the final deliverables.

  • Clients are responsible for the accuracy of the content and information they provide for the project.

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10. Governing Law

  • These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts located in [city, state].

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